HOW CAN I PAY FOR MY TICKET?
The preferred payment method is via credit card, but if you don’t own a credit card, please contact email@example.com and we’ll offer you the option of paying via bank transfer or PayPal.
WHERE CAN I FIND MY TICKETS?
After buying your tickets, you’ll receive an email with an invitation link where you’ll be able to register on the event platform. If you bought more than one ticket, you can use the invitation link multiple times. Note that the proper tickets in QR-format will only be generated shortly before the Summit. Until then, you only need to sign up on our event platform, Brella.
CAN I CHANGE THE INFORMATION ON MY TICKETS?
The name of the ticket holder only needs to be declared when registering for the platform. After that, you won’t be able to change the name on your ticket. If you need further assistance, please get in touch with us at firstname.lastname@example.org.
DO I NEED TO PRINT MY TICKET?
You won’t need to print your ticket to enter the event – we’ll just need to scan the ticket QC code in your app.
CAN I TRANSFER MY TICKET TO ANOTHER PERSON?
Yes, but only under special circumstances. If that applies to your situation, please reach out to email@example.com.
CAN I BUY A PASS ON BEHALF OF SOMEONE ELSE?
Yes, you will be able to buy tickets for your team. You can declare at check-out who will be joining the conference.
WILL I BE REFUNDED IF I CAN’T MAKE IT?
By default, START Summit tickets are non-refundable. However, if the inability to attend was caused by extenuating circumstances, we may be able to refund your ticket. Please get in touch with our team.
DOES EVERY MEMBER OF MY START-UP NEED THEIR OWN TICKET?
Yes, our start-up ticket is only valid for one person.
CAN I BUY TICKETS IN BULK?
Yes, If you're interested in purchasing a larger number of tickets, please get in touch with us firstname.lastname@example.org